I can't enter my personal account. What to do?
- How to enter your personal account?
- How to use the quick login to your personal account?
- I can't enter my personal account. What to do?
- How to pay for services through a personal account?
- How to top up balance?
- How can I change the MAC address in my account by yourself?
- "Regular payment" service
- How to view your payment history?
- How to change the tariff?
- How to suspend services?
- What settings does my account have?
- How can I pay for additional services with bonuses?
- What are Additional accounts?
- What are the advantages of multi-account?
- How to create an administrative account?
- How to confirm account connection?
- When can't an account be linked?
- How to check connected accounts?
- What are the administrator's capabilities?
- Does the owner of a child account have access to other accounts?
- How to log out of a multi-account?
- How do I change the administrator or delete the entire multi-account?
- How to choose the right account?
- How to make a payment?
- Whose balance is used for payment?
- Bonus accrual
- What payment methods are available?
- Where can I view my payment history?
- How does auto payment work?
- How does payment happen if "Regular payment" is enabled on a sub-account?
I can't enter my personal account. What to do?
If you cannot enter your personal account through a computer browser, then check if there is an Internet connection. At the same time, try to enter your personal account on your smartphone using the "My Briz" application. If you haven't installed the app on your phone yet, then it's time to do it.
Forgot your password? Try another sign in method. Enter the phone number or email that is assigned to your account.
An SMS with a code will be sent to the specified phone number, which must be entered inside your personal account, and then create a new password.
When you enter your email, you will receive an e-mail with a link to collect your password. Follow the link and create a new password.
Don't remember your data? Contact us.