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  • Warranties from BRIZ on equipment
  • In which service centers carry out warranty repairs of equipment?
  • Delivery and setup
  • Why does the Wi-Fi speed not match the one stated in the contract?
  • IPOE connection
  • What is "Suspension of services"?
  • What is GPON technology and how to connect it?
  • How do I contact a support operator?
  • FTTB technology: what is it and how to connect it?

Delivery and setup

After completing an application for the purchase of a device (router, IPTV set-top box, etc.) in the "Equipment" section or through a support manager, the master will arrive at the appointed time at the specified address.

The receipt received is a warranty for the device.