- Warranties from BRIZ on equipment
- In which service centers carry out warranty repairs of equipment?
- Delivery and setup
- Why does the Wi-Fi speed not match the one stated in the contract?
- IPOE connection
- What is "Suspension of services"?
- What is GPON technology and how to connect it?
- How do I contact a support operator?
- FTTB technology: what is it and how to connect it?
Warranties from BRIZ on equipment
If you find a hardware problem, notify the support operator. The BRIZ wizard will come at the appointed time, check the device's performance. In the case that a malfunction of a product that you have purchased from us occurred due to the fault of the manufacturer, we will repair or replace the device free of charge. At the time of the renovation, BRIZ will provide similar equipment for temporary use free of charge.
Warranties from BRIZ on equipment:
| Equipment | Warranty period |
| Mercusys | 36 months |
| TP-Link | 24 months |
| MikroTik | 12 months |
| Tenda | 12 months |
| Artline | 12 months |
| UPS Powerbank Mini DC | 12 months |
| Strong Android TV Leap-S1 | 12 months |
| Пульт Air mouse+voice G20 | 14 days |
The warranty period starts from the moment of sale of the equipment.