- Why does the Wi-Fi speed not match the one stated in the contract?
- Warranties from BRIZ on equipment
- IPOE connection
- Delivery and setup
- What is "Suspension of services"?
- How do I contact a support operator?
Warranties from BRIZ on equipment
If you find a hardware problem, notify the support operator. The BRIZ wizard will come at the appointed time, check the device's performance. In the event that a product malfunction occurs due to the fault of the manufacturer, the device will be repaired or replaced free of charge. At the time of the renovation, BRIZ will provide similar equipment for temporary use free of charge.
Warranties from BRIZ on equipment:
| Mercusys | 36 months |
| TP-Link | 24 months |
| MikroTik | 12 months |
| Tenda | 12 months |
| Artline | 12 months |
| Пульт Air mouse+voice G20 | 14 days |
The warranty period starts from the moment of sale of the equipment.