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  • Why does the Wi-Fi speed not match the one stated in the contract?
  • Warranties from BRIZ on equipment
  • IPOE connection
  • Delivery and setup
  • What is "Suspension of services"?
  • How do I contact a support operator?
  • What is GPON technology and how to connect it?
  • Ethernet technology: what is it and how to connect it?

How do I contact a support operator?

1. By phone number to choose from:


048 797 25 25

048 729 11 22

093 797 25 25

068 797 25 25

095 797 25 25.


2. Through the feedback form in the "Contacts" section.

3. Online chat on the briz.ua website located in the lower right corner or in the Personal Account.

4. Write to email supp@briz.ua.


Support works around the clock, seven days a week.